Star Move Alliance: Service Evaluation Form

Service Evaluation Form

Toll Free 877.722.5564

Service Evaluation

* Customer's Email Address:

CUSTOMER INFORMATION

PERFORMANCE AT ORIGIN

Regarding the moving company, please rate the following:

	Excellent	Good	Fair	Poor	N/A
Response to requests/needs prior to move
Packing of your possessions
Competence of helpers loading your goods

PERSONAL MOVE COORDINATOR

The name of the Personal Move Coordinator who assisted you:

Please rate your Coordinator:

	Excellent	Good	Fair	Poor	N/A
Attitude
Professionalism
Knowledge

STAR DRIVER

Your Star Driver was:

Please rate your Star Driver:

	Excellent	Good	Fair	Poor	N/A
Competence
Professional appearance
Appearance / condition of moving van

PERFORMANCE AT DESTINATION

Regarding the moving company, please rate the following:

	Excellent	Good	Fair	Poor	N/A
Response to requests/needs at destination
Unpacking your possessions
Competence of helpers unloading your goods

PROBLEMS/ISSUES

Please describe any problem(s) that you had in your move:

OVERALL EVALUATION

Please rate your experience:

	Excellent	Good	Fair	Poor	N/A
Overall evaluation of the moving company's performance

OPINION

If you were to move again, would you use the same moving company's personnel?

	YES
	NO

If NO, please explain:

Select SUBMIT when form is completed.

* Marks Required Fields

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